Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be...
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...
Complaints and compliments
We have a Practice based Complaints Procedure. If you are not happy with any service, please send an email to the Practice Manager via surgery email nelondonicb.EastEndMC@nhs.net. We aim to...
GP Connect Privacy Policy
Please see below information about GP connect and how it supports you’re care. We use a facility called GP Connect to support your direct care. GP Connect makes patient information...
Named GP
All patients at [surgery] have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can still...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient rights and responsibilities
You have the right to access the services we provide within a reasonable time depending on clinical necessity The right to expect a standard of care which would reasonably be...
Practice boundary
The Practice Area covers parts of London EastHam-E6, ForestGate-E7, Plaistow-E13, and Stratford-E15 (Please refer to detailed map in the waiting area).
Privacy
Privacy notice We store your personal health information on our computer system. This is strictly confidential to the team involved in your care and will be shared with other parties...
The NHS Constitution for England
Introduction to the NHS Constitution The NHS belongs to the people. It is there to improve our health and wellbeing, supporting us to keep mentally and physically well, to get...
Updating your details
If you change name, address or telephone number, please let our receptionists know by submitting an online form https://www.online-consult.co.uk/org/east-end-medical-centre/topic/26 or emailing the practice on nelondonicb.EastEndMC@nhs.net. If you move outside the...
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Date published: 8th October, 2014
Date last updated: 15th November, 2014